Justin Garfield

My Experience

• Senior Software / DevOps Engineer

  2023 - Present
  Exacom, Inc. (Manchester, NH)
  • Currently building-out Terraform projects to automate deployment of AWS Resources and solutions
  • Helped install, configure, and document procedures for using/maintaining a Self-Hosted GitLab instance
  • Created a process to migrate existing Subversion repositories to Git-backed ones
  • Worked with team to get Cloud version of original on-prem product to GA by EOY 2023
  • Maintained Jenkins and Build Pipeline scripts for multiple projects related to cloud offerings
  • Also working with Kubernetes and AWS ECS Clusters

• Career Break

  2021 - 2023
  Self (Home)
  • Invested a significant amount of time learning Kubernetes and containerization on heterogeneous hardware
  • Strengthened Linux skillset to help with newer automation techniques using IaC / GitOps practices
  • Acquired three Microsoft Azure certifications to reinforce knowledge since starting with Azure 10+ years ago
  • Took time off to spend with family and work on personal projects
  • Did some light .NET Core contracting work interfacing with Kelly Bluebook REST APIs

• Senior Software Engineer, Staff B

  2018 - 2021
  Blackbaud, Inc. (Remote)
  • Completed an important Billing/Tuition Management system migration into new .NET Core Microservices and Angular2
  • Heavy use of Azure DevOps tooling, CI/CD, and Agile methodologies for daily tasks and project insight
  • Contributed to core libraries to standardize foundational components across teams (logging, telemetry, security)
  • Implemented multiple types of automated testing to achieve meaningful code coverage and trained others
  • Spent time as a Tech Lead, helping organize workloads, reporting status to Business stakeholders, and steering teams in the right direction when it came to newer architectures, patterns, and CI/CD processes

• Senior Software Engineer

  2017 - 2018
  SilverTech, Inc. (Manchester, NH)
  • Implemented Azure Service Fabric microservices to create a custom Stateless API Gateway with backing Stateful Services that external customers used to upload 5GB+ sized datasets consisting of SAN metrics
  • Provided guidance to remote teams deploying Service Fabric Clusters using ARM / Azure DSC, allowing them to host their own environments and quickly adapt to changes
  • Built custom Azure DSC resources to deploy older C/C++ binaries that needed to be provisioned on certain Service Fabric nodes
  • Made strong use of Azure Table / Blob / Queue Storage
  • Performed DevOps tasks, such as investigating environment issues and deploying changes over time
  • Helped team debug and troubleshoot Service Fabric applications and SQL Server issues

• IT Systems / Software Engineer, Innovation, R&D

  2013 - 2016
  IPT Associates (Billerica, MA)
  • Performed day-to-day operations for company HQ and supported remote employees working at The Pentagon
  • Used Azure ARM to build SharePoint 2010 Farms for Development / QA; as well as a DR environment for existing farms
  • Implemented Information Rights Management (IRM), Intune Mobile Device Management (MDM), and DLP policies for SharePoint / OneDrive for Business / Exchange Online
  • Oversaw the migration of a SharePoint 2010 on-prem instance to SharePoint Online using Sharegate tools
  • Implemented and achieved ISO 27001:2013 and ISO 27002:2013 certification
  • Migrated vendor hosted Lync 2013 to Skype Cloud PBX / PSTN with only two seconds of downtime
  • Prototyped a hybrid cloud infrastructure using Azure IaaS, Windows Server 2012 R2, Active Directory Federated Services, and Windows Application Proxy to host company directories, single sign-on and support BYOD

• CTO / Software Engineer

  2011 - 2013
  Logging-In, LLC (Manchester, NH / Hybrid)
  • Purchased an ERP product written in Classic ASP and re-wrote it using modern technologies (.NET Framework 4.5, REST, OAuth 2, OData)
  • Built a new Windows Server environment at a colo facility, configuring firewalls, Active Directory, SQL Server, and everything in between
  • Modified legacy codebase for new environment, improving security and reducing server load and page load times by ~75%
  • Successfully migrated all 40+ clients from prior company's datacenter to new equipment in under a week
  • Oversaw day-to-day support cases and worked with clients to resolve workflow and process issues in the product

• Senior Software Engineer / Team Lead

  2009 - 2011
  Pinpoint Global Communications (Nashua, NH)
  • Spent time as a Team Lead, advocating for engineers to have the proper tools to do their roles efficiently
  • Co-architected new LMS framework built in .NET 4 to help support the rapidly changing needs of clients; reducing overhead and strain on production infrastructure which resulted in a better customer experience and lowered costs
  • Implemented and migrated existing client applications to a 3-tier architecture to meet updated contractual obligations
  • Built a product that received an APEX Award for Publication Excellence in the category of 'new websites'
  • Worked closely with IT to build out new production infrastructure on blade servers running VMware

• Architect / Software Engineer / Team Lead

  2006 - 2009
  TimeTrade Systems, Inc. (Tewksbury, MA)
  • Project lead and architect for new web-based scheduling application aimed at small-to-medium-sized businesses
  • Awarded US Patent 20100191566
  • Integrated new product with Salesforce using SDK, APEX and SOQL
  • Implemented automated builds and unit / functional testing frameworks to improve velocity for Development and QA
  • R&D of Web 2.0 frameworks for use in new state-of-the-art web application; heavy focus on the Dojo Toolkit
  • Brought bug and project tracking software in-house, reducing costs and improving productivity of team members
  • Worked closely with outside contractors to develop a Microsoft Outlook add-in

• Web Programmer / Systems Engineer

  2004 - 2006
  InfoWave Technologies, Inc. (Manchester, NH)
  • Project lead and architect for flagship ERP product
  • Improved and re-engineered ERP system, which involved quoting, selling, purchasing, invoicing, shipping, and accounting functionality
  • Worked closely with management to evaluate emerging technologies and find ways to leverage them for existing products
  • Managed a small team of developers, created system specifications, and facilitated on-site visits to gather the requirements of new and existing customers

• PC & Network Technician / CCNA

  1999 - 2004
  LRGHealthcare (Laconia, NH)
  • Primary helpdesk contact for large healthcare organization, helping remediate end-user software / hardware issues
  • Installed routers/switches for network upgrades and replacements
  • Performed daily operations and dealt with maintaining and monitoring of servers running a myriad of OSes and vendor applications
  • Managed a network of over 2000 devices at 30+ locations (servers, thin clients, mainframes, dental and radiology equipment)
  • Helped troubleshoot WAN connections and routers (Dial-up, ISDN, T1, CSU/DSUs, Single/Multi-mode Fiber)

• RedHat Systems Admin / PHP developer

  Summer 2003
  Rampid Interactive, LLC. (Stratham, NH)
  • Maintained 100+ dedicated servers and helped debug production sites with over one million active daily users
  • Managed and optimized MySQL MyISAM/InnoDB databases as-needed
  • Designed and built custom mass-email engine in Perl to allow easy correspondence with millions of customers
  • Configured and managed PKI / SSL for credit card processing and other secure areas of sites

• Computer Specialist

  Summer 1999
  Shaker Regional School District (Belmont, NH)
  • Repaired and cleaned PCs / Network equipment to prepare them for the following school year
  • Re-configured systems and applied policies to meet new regulations and standards
  • Provisioned new learning software in a Novell NetWare environment, so applications could be accessed across the network

• PC & Network Technician / Internship

  Summer 1998
  Noyes Fiber Systems (Belmont, NH)
  • Managed a Novell NetWare 4.11 / Windows NT 4 based network
  • Repaired and upgraded PCs for Engineering and QA departments
  • Maintained AutoCAD servers backed by MSSQL
  • Provisioned a Microsoft Exchange Server and cut-over company email
  • Configured a T1 line and MS Proxy server to offer high-speed internet access company-wide
  • Explored ways to cut back on expenses and reduce company spending in IT
  • Middle School internship

• Web Developer

  Summer 1997
  Self (Belmont, NH)
  • Worked with a local auction/consignment company to build an online presence
  • Used Perl / CGI to allow administration of listings and online bidding (before eBay existed)